On my continued with 8 Nights Trou aux Biches Beachcomber golf resort & spa. I was fortunate enough to obtain a brief interview with Assistant Manager Mr Christopher Klein, Beachcomber Trou aux Biches. While the weather Trou aux Biches played its part most of the time, there was a day or 2 that was not ideal during the month of August.
Below, is a brief transcript with the assistant manager at Trou aux Biches Beachcomber golf resort & spa.
RJZ: Good evening, Christopher.
CK: Good evening.
RJZ: Could you share your role at Trou aux Biches Beachcomber?
CK: I’m the Executive Assistant Manager in charge of rooms. I oversee housekeeping, front office, laundry, and guest relations. Our General Manager and Hotel Manager focus on overall operations and food and beverage, respectively.
Why Visit Trou aux Biches Beachcomber?
RJZ: Why should overseas tourists choose Mauritius and Trou aux Biches Beachcomber?
CK: Mauritius offers a tropical paradise without time zone differences for European travelers. You won’t face jet lag, unlike Caribbean destinations. Our climate, around 25°C year-round, makes for perfect holidays, avoiding extreme heatwaves seen in Europe.
Trou aux Biches Beachcomber golf resort & spa benefits from Mauritius’ unique microclimates. Northern Mauritius, where we are, stays drier and sunnier even when the south experiences rain. Guests often remark on how they witness storms nearby while enjoying sunny beach weather at Trou aux Biches.
Unique Aspects of Beachcomber Resorts
RJZ: What distinguishes Beachcomber from other resorts?
CK: Beachcomber pioneered Mauritian hospitality, with nearly 75 years of history. Our locations, like Le Morne in the south, are prime beachfront properties secured early on. Trou aux Biches Beachcomber features six dining outlets, direct beach access, and expansive gardens. Guests appreciate the authenticity of our Mauritian roots, reflected in our staff and community engagement.
Community and Authenticity
RJZ: How do you maintain such strong staff loyalty?
CK: Our artisans often stay with us for decades. Some staff know guests across generations. During COVID, we paid 5,000 employees’ salaries for 18 months while the island closed. This loyalty and care extend to our community. We source locally and promote sustainable practices, supporting both the environment and small businesses.
Resort Renovations and Upgrades
RJZ: Are there plans to modernize the resort?
CK: Yes, upgrades are underway. Digitalization, including the Beachcomber app, streamlines guest experiences. Renovations are scheduled for May-July next year. This includes refurbishing Oasis Restaurant and rehabilitating the beach, which faced erosion from cyclones. We aim to keep Trou aux Biches Beachcomber golf resort & spa aligned with modern luxury while preserving its natural beauty.
Personal Journey and Connection to Mauritius
RJZ: How did you come to work here?
CK: I’ve worked globally, from Germany to Dubai and Kuwait. I visited Mauritius 12 years ago and fell in love with both the island and someone here. After reconnecting, I moved to Trou aux Biches in 2022, blending professional opportunity with personal happiness. Mauritius feels like home.
Final Thoughts
RJZ: Thank you, Christopher. Your passion for Mauritius and Trou aux Biches Beachcomber is evident.
CK: Thank you. I’m proud to be part of this journey and look forward to sharing the beauty of Trou aux Biches Beachcomber golf resort & spa with more visitors. The weather at Trou aux Biches may shift, but the warmth of our hospitality remains constant.
My Ratings and Conclusion:
| Topic | Rating: | Comments |
| Service | X X X X | A little disappointing |
| Rooms | X X X XX | Amazing. You don’t even need sea facings, the garden rooms are sufficient |
| Food | X X X XX | Food was awesome |
| Amenities / Clubs | X X X X X | Superb, my kids where entertained constantly. Water skiing professionals! |
| Practicality | X X X X X | Everything as it should be |
| Cleanliness | X X X X X | Extra ordinary |
| Politeness | X X X X | A little disappointed |
There are always a few artisans that go that extra mile to make ones stay a time to remember. In this case during my 8 Nights Trou aux Biches Beachcomber golf resort & spa vacation, a special recommendation needs to go out to Elizabeth at the Spa. Wow!! she is something truly special. Fantastic! @Sarah-Jane Broker Stephen too at Guest relations. Nothing ever seemed to much hassle for her. Thank you again Christopher!